Launch is the start, not the end
Software that is not maintained gets slower, less secure and harder to change. We look after live web and mobile products — ones we built and ones we did not — so they keep working while your team focuses on the business.
What is covered
- Monitoring: uptime, errors and performance watched, with alerts when something goes wrong.
- Bug fixes: issues triaged by severity and fixed within agreed response times.
- Security and updates: framework, library and server updates applied before they become a risk.
- Backups: scheduled, checked and restorable.
- Small improvements: a monthly allowance for changes and new features.
- App store upkeep: keeping Android and iOS apps compatible with new operating system releases.
Taking over an existing system
If another team built your software, we start with a short audit of the code, hosting and open issues, then agree a plan for what to fix first.
Who this is for
Businesses with software in production that need it kept healthy without hiring a full in-house team.
How a project runs
You see working software early and often. Nothing is saved for a big reveal.
Discover
We map what the product has to achieve, who it is for, and what success looks like before anyone writes code.
Design
Flows and interfaces agreed with you up front, so the build has no guesswork in it.
Build
Delivered in increments you can see and comment on, tested as we go.
Launch & support
Deployment, monitoring and the ongoing changes that keep a product useful.
Common questions about Maintenance & Support
Do you support software you did not build?
What response times do you offer?
Is hosting included?
Let's talk about what you want to build
Tell us what it is. Someone who can actually answer will reply, usually within a working day.